297,703 Residents
Deserve Better.
ONEClayton.org is one of the county's most important community tools. But the platform hasn't kept pace with the people it serves. This is our vision for what it can become.
"Every resident deserves to find help in the language they speak and on the device they own."
Ask a Question.
Get a Real Answer.
Imagine a resident standing outside, trying to figure out where to get help with their rent. Today, they'd have to know which category to click, scroll through a list, and hope the phone number is still current.
With ONEClayton 2.0, they type their question in plain English — or Spanish — and get an immediate, accurate answer. No guessing. No dead ends. Just help.
The DOJ's 2024 ADA update requires all local government websites to meet federal accessibility standards. Clayton County must act — the clock is already running.
What We Found.
ONEClayton.org is doing important work with limited resources. But several gaps are preventing it from fully serving the community. Here's what our research uncovered.
The Site Is Seven Years Old
ONEClayton.org was built in 2018 by a Leadership Clayton class. It still shows 2010 census data and pandemic-era toolkits that are no longer relevant.
It Doesn't Work Well on Phones
Most residents — especially those with the greatest need — use their phone as their primary way to access the internet. The current site was not built with them in mind.
It's English Only
More than 1 in 5 Clayton County residents speak a language other than English at home. The site offers no support for Spanish or any other language.
It May Not Meet Federal Law
In 2024, the federal government issued a new rule requiring all local government websites to be fully accessible to people with disabilities. The current site likely does not comply.
The Information Goes Stale
Resource listings are updated by hand — when someone remembers to do it. Residents are regularly directed to programs that have closed, moved, or changed their hours.
No Way to Reach Residents Directly
When a warming station opens or a donation drive starts, the county has no direct way to notify residents. A social media post is not a reliable emergency communication system.
Know Who We're Serving.
Clayton County is one of the most diverse communities in Georgia. Any platform that serves this county must be built to reach every resident — not just the ones who are easiest to reach.
ONEClayton 2.0.
A Platform That Works
As Hard As the County Does.
We're proposing a complete upgrade of ONEClayton.org — turning it from a basic website into a smart, mobile-friendly community hub that works for every resident. Think of it as the county's digital front door: always open, always current, and accessible to every person regardless of their device, language, or ability.
What We're Building.
Nine capabilities that transform ONEClayton from a basic directory into a community platform that actively works for every resident, every day.
Works Like an App — No Download Required
Residents can add ONEClayton to their phone's home screen directly from their browser — no app store, no account needed. It works on iPhones, Androids, and desktop computers.
Real-Time Alerts & Community Events
The county can send instant notifications directly to residents' phones — warming stations, donation drives, community events like AI workshops at the library, and emergency updates.
A Smart Assistant That Answers Questions
Residents can type a question in plain English or Spanish — like 'Where can I get help with my rent?' — and get an immediate, accurate answer without searching through categories.
Available in English and Spanish
Full Spanish-language support from day one, with additional languages available as the community grows. Every resident deserves to find help in the language they're most comfortable with.
Search That Understands What You Mean
The search bar understands everyday language — not just exact keywords. Typing 'help with rent' automatically surfaces housing assistance programs, even if the word 'rent' isn't in the title.
Find Resources Near You on a Map
Residents can see the nearest clinic, food bank, or shelter on an interactive map — filtered by their location and the type of help they need.
Information That Stays Current Automatically
The platform regularly checks that resource listings are accurate — hours, phone numbers, program availability — without requiring staff to manually update every entry.
Fully Accessible to All Residents
Built to meet the 2024 federal accessibility requirements for government websites — including full support for screen readers, keyboard navigation, and proper visual contrast for people with visual impairments.
Personalized for Each Resident
Residents can optionally create a profile to save resources, set their preferences (veteran, senior, parent), and receive alerts and recommendations tailored to their specific situation.
The County's
Direct Line
to Every Resident.
Right now, when a warming station opens or a donation drive launches, the county posts on social media and hopes residents see it. That's not a reliable system for the people who need help most.
With ONEClayton 2.0, the county has a direct notification channel to every resident who opts in. Messages go straight to their phone — no algorithm deciding who sees it, no ad spend required. Just the right message to the right person at the right time.
The Plan.
We don't try to build everything at once. We start with what matters most, deliver results quickly, and build from there. Three clear phases. Measurable impact at every step.
A Modern Foundation
Smart Tools & Real-Time Communication
Personalization & Community Engagement
Clayton County won the national Digital Equity Award in both 2024 and 2025. The platform should match that reputation.
Other Communities Are Already Doing This.
This isn't a new idea — it's a proven one. Governments across Georgia and the country have already built platforms like this. Clayton County has the opportunity to lead the region.
Georgia Dept. of Labor — George A.I.
2.5M+ usersGeorgia's own AI assistant for job seekers. Launched in 2022. Answers questions, guides applications, and connects residents to services — 97% accuracy rate.
City of Atlanta — ATL311 Assistant
City-wideAtlanta's AI-powered assistant for non-emergency city services. Available on web and mobile. Our neighboring city already built this — and residents love it.
Massachusetts — Ask MA
3.46M messages/month1.2 million active users every month. Available in multiple languages. The national benchmark for what a state-level community assistant can do.
Clayton County Digital Equity Office
2x Award WinnerNational Digital Inclusion Trailblazer Award in both 2024 and 2025. The county is already a recognized leader in digital equity. The platform should match that reputation.
10 Resource Categories. 8 Communities. One Platform.
Who's Behind This Proposal.
John Thomas (JT) is a service-disabled combat veteran, technology pioneer, and serial entrepreneur. He's not a vendor pitching a product — he's a builder with deep roots in Clayton County and a 20-year track record of creating systems that help people move forward.
Advocating for veteran and community resources on Capitol Hill
Meeting with Senator Jon Ossoff on veteran entrepreneurship initiatives
Community & Veteran Work
AI for Everyone workshop series — bringing free AI education to Clayton County residents
Partnered with Syracuse University's veteran entrepreneurship program
Website revamp — modernizing digital presence for veteran service organization
Technology Track Record
Pioneer in Apache Cassandra big data technology — a distinction that opened doors across Fortune 500 companies
Big data & analytics engineering — built systems that processed millions of job seeker records
Enterprise software engineering for global clients
Financial technology systems supporting the U.S. housing market
U.S. Army (12 Years) + Air Force Reserves (4 Years)
Deployed to Iraq as Fire Directions Chief — making life-or-death decisions under pressure, calculating firing solutions by hand when digital systems failed. That discipline and precision carries directly into every system JT builds today.
Also served as an Army recruiter, technology trainer for Army Reserves and National Guard, and Air Force Reserves paramedic. Service-disabled veteran.
Ready to Build
Something That Lasts?
This proposal was developed by Get AI-Fluent — a technology and AI education agency with 15+ years of experience building platforms that distribute opportunity through technology. We're ready to partner with Clayton County to make ONEClayton 2.0 a reality.
Learn About Our WorkSchedule a Meeting with JT
Pick a time that works — we'll talk through the vision for Clayton County
Prefer email? [email protected]